Bas8 Privacy Policy — Your data is safe with us

Bas8.app ("bas8", "we", "us") is a trusted online gaming and betting platform. Protecting your privacy is one of our highest priorities. This Privacy Policy ("Policy") describes what information we collect, why we collect it, and how we manage it when you use the bas8 website, app, or any of our services.

This Policy applies to all bas8 services and products. By using bas8, you are agreeing to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

Bas8 collects various types of information from you, broadly divided into two categories — what you provide directly, and what is collected automatically through your use of the platform.

• Information you provide during registration is collected directly.
• Data is collected automatically via cookies and log files as you navigate the platform.
• Documents uploaded for KYC verification are stored securely.
• Information provided when contacting customer support is also stored.

Bas8 uses your information only for specific, legitimate purposes. We never use your data in ways not described in this Policy.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To meet legal obligations and prevent money laundering (AML).
• To send you personalised promotions and offers tailored to your preferences.
• For platform security and fraud detection.
• To provide customer support and resolve complaints.
• To monitor responsible gaming and provide support.
• To improve service quality and develop new features.

Bas8 does not sell your personal information to third parties. However, limited data may be shared under specific circumstances.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to confirm transactions.
• Legal Authorities: Information may be disclosed to government authorities when required by law or for investigation purposes.
• Identity Verification Services: Approved third-party services are used for KYC verification.
• Technology Service Provider: Limited data is used for hosting, security, and analytics services — these partners are not permitted to use your data for their own purposes.

Bas8 uses cookies and similar technologies to keep the website running smoothly. Cookies are small data files stored in your browser.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Bas8 follows the highest industry standards to protect your data. Our security infrastructure is built across multiple layers.

• TLS/SSL Encryption: All data transfers are protected with 256-bit encryption.
• Firewall Protection: Advanced firewall systems block unauthorised access.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
• Regular Security Audits: Regular security audits are conducted through third-party providers.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Regular encrypted backups are stored on secure servers.

Bas8 retains your data only for as long as necessary. Retention periods vary depending on the type of information.

• Account Information: May be retained for up to 5 years after account closure for legal compliance purposes.
• Financial Transactions: A minimum retention period of 7 years is mandatory under applicable regulations.
• KYC Documents: Up to 5 years after account closure.
• Communication History: Customer support logs are typically retained for 2 years.
• Technical Logs: Security logs are typically retained for 1 year.

Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.

As a registered bas8 user, you have several important rights over your own data.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a readable format.
• Right to Object: You can opt out of your information being used for marketing purposes.

Bas8 is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

• Age verification is mandatory at the time of registration.
• If we discover that a minor is using an account, that account will be suspended immediately and all collected data will be deleted.
• If you believe your child is using bas8, please notify us at support@bas8.app.

For more details, visit our Responsible Gaming View the page.

Bas8 reserves the right to update this privacy policy at any time. Any changes will be published on this page, and the revision date will be updated accordingly.

• You will be notified in advance at your registered email address for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated Policy, please contact us at support@bas8.app.

If you have any questions, concerns, or complaints regarding our privacy policy, please get in touch. Every message matters to us.

• Email: support@bas8.app
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 24–48 hours